About Dotcom Reps
We are your trusted, full-service Amazon agency, offering tailored marketplace management solutions to maximize your traffic and sales.
We are your trusted, full-service Amazon agency, offering tailored marketplace management solutions to maximize your traffic and sales.
Established in 2009, Dotcom Reps is an Amazon account management agency that empowers independent retail brands to maximize their presence on the platform and drive more sales. Our team helps them with personalized strategies, expert marketplace insights, and proactive account management to streamline eCommerce operations and focus on earnings.
Our mission is to be your reliable, full-service Amazon agency, providing expert consulting on best practices for selling and thriving on the platform. We provide critical support to your eCommerce operations, including high levels of customer service and responsiveness, while optimizing listings and driving traffic.
We strive to be your Amazon sales growth agency, helping you navigate the complexities of the marketplace and focus on the core outcome, i.e., sales.
Our expertise as an Amazon seller agency stems from over 15 years of experience, specializing in Amazon selling, marketing, brand building, and consulting services.
We follow a distinct approach to product listing optimizations, which includes SEO and CTR designs that increase the visibility and clicks for products.
Our exceptional Amazon eCommerce management services empower hundreds of brands to maximize their sales. It helps us retain 90% of our clients.
Dotcom Reps offers its services based on the values of transparency, integrity, and unwavering commitment to client success. We help sellers in their extensive store management, including FBA and FBM operations.
We work as your Amazon vendor central management, supporting all the core services and operations.
Adam Wilkens, founder of Dotcom Reps, was born in 1981 in Mineola, New York, into a lineage deeply rooted in American entrepreneurship. Albert Ross, his great-grandfather, started the Chain Bike Corporation in 1946. This company made the famous ROSS Bicycles, which were an early leader in U.S. cycling manufacturing. That entrepreneurial spirit has been passed down through the years, ultimately shaping Adam's remarkable journey in business and digital innovation.
After earning a Bachelor of Science in Business Administration with a concentration in Marketing from the University of Central Florida in 2004, Adam started his career in advertising sales, taking his interests in both print and digital formats.
Adam was an early pioneer in the giant e-commerce ecosystem, specifically Amazon, who envisioned the company's explosive potential long before it became a major force in global retail. Adam was already assisting brands in navigating and thriving on Amazon at a time when most people thought of it as a basic online bookstore. With a sharp vision, he founded Dotcom Reps as one of the first product-focused (non-book) sales and marketing firms, specifically designed to assist Amazon vendors and sellers with their sales, accounting, and marketing management.
With over two decades of experience in managing both Vendor Central and Seller Central accounts, Adam has become a trusted expert in the field, swiftly handling everything from purchase order negotiations and supply chain strategy to A+ content optimization, advertising execution, and catalog troubleshooting. His diverse clientele ranges from household brands and mid-size retailers to emerging start-ups, everyone benefiting from his hands-on expertise and relationship-driven approach.
Today, through Dotcom Reps, Adam continues to lead with the same entrepreneurial spirit that runs through his family history. He consistently pursues to expand the services of Dotcom Reps, making it a pioneering full-service Amazon agency that empowers brands to scale, grow, and thrive on the Amazon marketplace with precision, transparency, and excellence.
Project Manager
Account Manager
Account Manager
PPC Manager
PPC & Analytics Director
Project Manager
Our Founder
E-commerce strategist with over 5 years of experience in Amazon Global Selling, specializing in Seller Central and Vendor Central account management, catalog optimization, and sales acceleration. Proven expertise across major marketplaces including Amazon, Walmart, Flipkart, and Nykaa. Skilled in boosting product visibility, streamlining operations, and driving consistent growth for global brands.
Sonia Ahuja holds an MBA in Public Relations and Advertising and brings over seven years of experience in Amazon Global Selling. A seasoned e-commerce manager and Seller Central expert, she specializes in catalog optimization, account operations, and brand management. Pragati’s convent school foundation helped shape her strong communication and organizational skills, which she leverages to boost sales and streamline operational performance for the brands she supports.
Poonam is a digital marketing professional with over 10 years of experience in the e-commerce space. With a BSc in Computer Science and a PGDM in Marketing, I’ve worked across leading platforms including Salesforce, Shopify, and Magento before gaining experience with Amazon.com. My expertise spans on-page SEO, content strategy, web analytics, catalog and marketplace management, and marketing operations. Proficient in tools like Google Analytics and DOMO, I thrive on using data-driven strategies to optimize category performance and drive measurable results.
Niharika Agrawal is a former Amazonian and an Amazon PPC expert with 5 years of experience managing advertising campaigns across global Amazon marketplaces. She holds an MBA, bringing strong strategic and analytical skills to every project. Niharika specializes in optimizing ad spend, improving ACoS, and driving consistent sales growth for brands. Her deep expertise in Amazon’s advertising platform and evolving market trends enables her to build high-performing, scalable campaigns that deliver measurable results.
A seasoned Amazon PPC expert with 9 years of experience across global marketplaces. With a background in engineering and a data-driven approach, he specializes in optimizing ad performance, reducing ACoS, and maximizing ROI. Neeraj has successfully helped numerous brands scale through strategic campaign management and a deep understanding of Amazon’s evolving advertising ecosystem—making him a valuable asset to any e-commerce business.
E-commerce Project Manager with 6 years of hands-on experience in end-to-end Amazon account management. I specialize in full-cycle operations—from catalog setup to performance optimization—and bring a strategic edge with an MBA in Marketing. My expertise spans marketplace expansion, cross-platform coordination, and issue resolution across Amazon, Walmart, and Target. I’m passionate about elevating brand presence and streamlining operations to help businesses thrive in today’s fast-paced e-commerce landscape.
Adam Wilkens is the founder of Dotcom Reps LLC, a full-service Amazon consulting agency specializing in helping brands succeed on Amazon Vendor and Seller Central. With over 17 years of experience in e-commerce and Amazon marketplace strategy, Adam has worked with a diverse range of companies—from legacy catalog brands to fast-scaling DTC startups—transforming underperforming listings into top-tier performers through smart content optimization, ad strategy, and catalog refinement.
Known for his deep understanding of Amazon’s complex ecosystem, Adam helps brands navigate everything from retail negotiations to Buy Box control, Prime Day planning, and compliance issues. He’s also been featured in major media outlets like Reuters and the NY Post for his insights on digital commerce trends.
At the intersection of creative storytelling and data-driven decision-making, Adam brings a unique, hands-on approach to marketplace growth—empowering brand owners to scale efficiently, protect their margins, and thrive in today’s competitive digital shelf.